TRIM THE WICK
Before lighting always trim the wick to 6mm and remove any wick debris as this encourages an even burn.
Candles burn best in still air but if you can’t avoid draughts, turn the candle periodically to avoid uneven burning and possible candle collapse. A candle in a draught may also start to smoke.
PUTTING CANDLES OUT
Use a candle snuffer to prevent wicks from drifting offcentre and to avoid wax splash. This will help to maximise the candle’s burn time. Blowing out a candle is not recommended as the liquid wax may splatter and the wick may continue to glow and emit smoke.
When creating decorative candle displays, candles should be separated from each other by a minimum of 10cm to prevent burn problems. Candles that are burnt too close together will affect each candle’s burn quality, which may cause candles to collapse and not burn to their maximum burn times.
Candles are sensitive to temperature and light. Avoid candles from fading, cracking and melting by storing your candles in a cool, dry place, away from direct sunlight, dust and fluorescent light. Store your candles in an upright position and don’t leave your candles in your car on a warm day.
Regularly trim your wicks. We use 100% cotton, lead free wicks. Sometimes you will notice a ‘mushrooming’ of the wick. To provide the cleanest burn possible, we recommend you remove the black ‘mushroom’ before burning and periodically during the burning. Failure to do this may lead to a “Wax Pool Fire” (in Containers and sometimes Votives) where the entire candle may appear to ignite. This is caused when a hot piece of untrimmed wick drops into the melted wax pool and ignites it.
Preventing the “mushroom” effect by regularly trimming the wick and not burning any candle for longer than the maximum recommended burn time will prevent this from occurring.